Privacy Notice

Last updated: 28 January 2026

Ruby’s (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Notice explains how we collect, use and protect your personal data when you visit our website or contact us.

 

1.Who We Are

Business Name: Ruby’s
Address: St James Way, East Kilbride, Glasgow, G74 5QG
Email: info@rubys-eastkilbride.co.uk
Telephone: 01355204466

Ruby’s is the data controller responsible for your personal data.

 

2.What Personal Data We Collect

We may collect and process the following information:

  • Contact information – such as your name, email address or phone number when you contact us via the website or email
  • Reservation details – if you make an enquiry or booking (name, date, time, number of guests, contact details)
  • Website usage data – such as IP address, browser type, pages visited and time spent on the site (via cookies or analytics tools)

 

We do not knowingly collect data from children.

 

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries or messages
  • Manage table bookings or requests
  • Improve our website and customer experience
  • Comply with legal or regulatory obligations

We will only use your data where we have a lawful basis to do so.

CCTV is in operation at the premises for security, safety and operational management purposes. Footage is accessed only by authorised personnel and is retained only for as long as necessary.

 

4. Lawful Bases for Processing

Under UK GDPR, our lawful bases include:

  • Consent – where you have actively contacted us or accepted cookies
  • Legitimate interests – to operate and improve our restaurant and website
  • Legal obligation – where required by law

 

5. Cookies

Our website may use cookies to ensure it works properly and to analyse website traffic.

You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).

 

6. Sharing Your Data

We do not sell your personal data.

We may share limited data with trusted third parties such as:

  • Website hosting providers
  • Online booking or contact form providers
  • Analytics services (e.g. Google Analytics)

 

All third parties are required to keep your data secure and use it only for agreed purposes.

 

7. Data Retention

We keep your personal data only for as long as necessary:

  • Enquiry or booking data: kept only as long as needed to respond or manage bookings
  • Analytics data: retained according to provider policies

 

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

ICO website: https://www.ico.org.uk

To exercise your rights, please contact us using the details above.

 

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse or unauthorised access.

 

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.